Dispute Resolution Certificate
Student Testimonials
"Great professors, great student colleagues, great discussions helped me gain a deeper grasp of the theory behind some of the "boundary spanning" I had been doing….The internship was a particular highlight for me. It provided an opportunity to try, test and fine tune my mediation skills in a very different environment (the MA court system) under the watchful eye of a trained mediator. The program . . . has enriched my work life."
- Jon Braley, Director, Global Bid Desk, Hewlett Packard Corp; Master’s Graduate
"The program has a solid reputation as one of the best in the nation — not in small part due to the excellence of the faculty. I was privileged to study and work with some of the brightest minds in the field. UMass Boston gave me solid academic and practical bases for my future. After graduating, I was offered a job working as a full-time professional mediator, facilitator and, later, as an Ombudsperson."
- Camilo Azacarte, Ombudsperson, Princeton University; Master’s Graduate
"In every professional, volunteer, and personal context the enhanced perspective that came from the program has made me more understanding, analytical, relaxed — and therefore, I truly believe, more effective in communications, problem-solving, and negotiations. It’s definitely made me a happier and more capable lawyer/citizen/friend/volunteer/family member."
"I met some excellent people among the fellow students, faculty, and staff. I also liked studying at UMass Boston, a "people’s university." I wish I had done this earlier in my life!"
- Jody Williams, Juvenile Care & Protection Attorney; Certificate Graduate
"I had been working in the ADR field since 1991 . . . However, I knew I was missing something . . . My practice lacked what I consider substance . . . until I entered the Dispute Resolution Program at UMB. Prior to studying at UMB, I . . . lacked a deeper understanding of the rich history, culture, traditions and values that play such an important role in resolving conflict."
- Jeannie Adams, Director, Dispute Resolution Division, District of Columbia Courts; Master’s Graduate